Privacy Policy

Last Updated: May 2, 2026

1. Information We Collect

1.1 Information You Provide

We collect information that you voluntarily provide when using CutsCal:

• Account Information: Name, email address, phone number, business name, and password
• Business Information: Salon details, services offered, pricing, staff information, and operating hours
• Client Data: Client names, contact information, appointment history, preferences, and notes you add to client profiles
• Payment Information: Billing details processed securely through our payment processor (Stripe)
• Communications: Messages, feedback, and support requests you send to us

1.2 Automatically Collected Information

When you access CutsCal, we automatically collect:

• Usage Data: Pages visited, features used, time spent on platform, and interaction patterns
• Device Information: IP address, browser type, operating system, and device identifiers
• Location Data: Approximate location based on IP address
• Cookies and Tracking: Data from cookies, web beacons, and similar technologies

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve CutsCal's booking and management features
• Account Management: To create and manage your account, authenticate users, and provide customer support
• Communications: To send appointment reminders, notifications, updates, and marketing communications (with your consent)
• Payment Processing: To process transactions and manage subscriptions
• Analytics: To understand usage patterns, improve our services, and develop new features
• Security: To detect, prevent, and address fraud, security issues, and technical problems
• Legal Compliance: To comply with legal obligations and enforce our terms of service

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We work with third-party companies to support our operations:

• Payment Processors: Stripe for payment processing and PCI-compliant transaction handling
• Cloud Hosting: Secure cloud infrastructure providers for data storage
• Communication Services: Email and SMS providers for appointment reminders and notifications
• Analytics Tools: Services that help us understand platform usage

3.2 Business Transfers

If CutsCal is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

3.3 Legal Requirements

We may disclose information if required by law, court order, or government request, or to protect our rights and safety.

3.4 With Your Consent

We may share information with third parties when you explicitly consent to such sharing.

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted between your device and our servers is encrypted using SSL/TLS
• Access Controls: Strict access controls and authentication for our systems
• Regular Audits: Security assessments and vulnerability testing
• Secure Payment Processing: PCI-DSS compliant payment handling through Stripe

However, no method of transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Data Retention

We retain your information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations, resolve disputes, and enforce agreements
• Support business analytics and service improvements

When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it by law.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Portability

You can access your account information at any time through your CutsCal dashboard and request a copy of your data.

6.2 Correction and Deletion

You can update your information directly in your account settings or request deletion of your account.

6.3 Marketing Communications

You can opt out of marketing emails by clicking "unsubscribe" in any promotional email or adjusting your preferences in your account.

6.4 Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect platform functionality.

6.5 GDPR Rights (EU Users)

If you're in the EU, you have additional rights including data portability, restriction of processing, and the right to object.

6.6 CCPA Rights (California Users)

California residents have the right to know what personal information is collected and request deletion of personal information.

7. Children's Privacy

CutsCal is not intended for users under 16 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for international transfers in compliance with applicable laws.

9. Third-Party Links

CutsCal may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by:

• Posting the updated policy with a new "Last Updated" date
• Sending you an email notification
• Displaying a prominent notice on our platform

Your continued use of CutsCal after changes become effective constitutes acceptance of the updated policy.

11. Contact Us

12. Data Protection Officer

For data protection inquiries, you can reach our Data Protection Officer at info@cutscal.com.

By using CutsCal, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.